We take a people-first approach to everything we do; we design, create and deliver activity-led learning programmes across the globe, always keeping humans at the core of our work.
activity-led learning has been proven to increase knowledge retention by up to
300%
did you know...
learning programmes & experiences
strategy & communication
partnership & collaboration
Let's keep it simple. We've divided the majority of the work we do into 8 clear areas..
Click on each to read more about what we do in that area.
Human
Learning
Leadership Learning
Induction & Onboarding
Customer Service
Diversity, Equity
& Inclusion
Wellbeing
Colleague Engagement
Behavioural Profiling
Manager Development
Creative
Bold
Playful
Memorable
Engaging
Innovative
This Month's Case Studies
Line Manager
Toolkits
Travel Tech & Communications
Embedding Values
Professional Services
Transforming Leadership Behaviours
Global Retail
Elevating Customer Service
Retail
Case Studies
Don't just take our word for it, here's where we've done it before...
Upskilling new and future managers in a well loved brand during a period of transformative change isn't for the inexperienced. We were selected to revitalise the Manager Designate Programme (MDP) with the essential skills needed to lead authentically, with empathy and to break down legacy behaviours to build something brilliant.
immersive
leader-skills sessions
Manufacturing
Global, Learning and Consistent are three words. They're also joint ambitions that are hard to achieve. Using virtual classroom technology, some gorgeous creative and our insider onboarding expertise, we designed a virtual workshop to inspire, engage, motivate and inform, right from the start.
virtual
induction
Technology
When your client is as excited about guest experience as you are, there's a natural path for transforming the onboarding experience. Gorgeous design and expert gamification of learning, mixed with seamless facilitation gives The Mandrake the edge when it comes to inspiring new colleagues.
gamified
induction
Leisure & Hospitality
All aboard! We binned the powerpoint slides. All of them. There were hundreds. Nobody likes them, nobody wants them and they don't inspire on day one. The 8 Team got to work to bring the entire experience to life, using a board game and sensory elements to welcome new colleagues to Heathrow Express so they are ready to welcome their customers on board.
transformative
onboarding
Transportation
An historic building being transformed into the most disruptive hotel in Oxford needed to stand out. Laser like recruitment, employee communication, culture mapping and onboarding needed to in'spire' every new manager and every new colleague - even before the hotel opened. Visit 'The Store Oxford' to see for yourself!
building
culture
Leisure & Hospitality
We love it when your people deliver what we've created together. Where transformation is needed, expert facilitators will take charge... and we'll help create them too!
facilitation for
transformation
Transportation
Run! Someone mentioned Diversity! This client ran directly to us and asked us to create something that was exciting, engaging, informative... not boring, preachy and dull. We looked at all the ingredients that make up DE & I in the organisation for this high-end food manufacturer.
changing perception
of dei
Manufacturing
Sometimes, DEI just needs to deliver an underlying understanding and respect of a different view or a different culture. With respect at it's core, we needed to introduce the culture of the United Kingdom to an overseas team. A quintessential tea party you say?
global diversity,
equity & inclusion
Energy
digital transformation
of induction
Healthcare | Public Sector
A global biotech company needed to bring their leaders together from across the world and create the foundations for a high performing, remote leadership team. The journey used C-me profiling as a foundation and journey continues.
transforming
leadership behaviours
Biotech
When you get everyone together every year, and the agile teams change up regularly, you need something special to shout 'team' from the rooftops. Entirely activity driven and using behavioural profiling at it's core we moved from 'I don't want to go' to 'I loved that'!
team
effectiveness
Finance | Fintech
When there's a systematic change and facilitation resource is hard to find... you need engaging eLearning. Ramsay Healthcare wanted the same. They wanted ongoing support with change management too... so that's exactly what they got.
digital transformation of
skills training
Healthcare
